At Revo Technologies, accessible at revotechnologies.com or at our physical retail location, the privacy of
our visitors and customers is of extreme importance to us. This Privacy Policy outlines the types of
personal and digital information we collect, how we use it, and how we protect your data during hardware
servicing.
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Information We Collect
We collect information to provide retail sales and technical repair services. This includes:
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Log Data:
standard web information your browser sends, including your IP address, browser type, and
pages visited.
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Personal Information:
Information you voluntarily provide via contact forms, repair intake forms, or checkout,
including your name, email address, physical address, and phone number.
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Device Metadata:
Technical details about the hardware you bring in for service, including device make, model,
operating system, serial numbers, and MAC addresses.
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Hardware Data and Device Privacy
Because we service physical machines, we implement strict data privacy controls for your hardware:
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Data Access During Service:
In order to diagnose, repair, or test your devices (such as PCs, laptops, or hard
drives), our
technicians may need access to the device operating system or storage media. We enforce strict
internal controls to ensure our technicians only access files strictly necessary to complete the
repair. We do not copy, browse, or store your personal files, photos, or documents without your
explicit consent.
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Data Recovery Services:
If you explicitly request data backup or data recovery services, we will temporarily store your
recovered data on our secure in-house servers. This data is permanently deleted from our systems
30 days after you collect your device, unless specifically
requested otherwise by you or your
authorized representative.
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Data Backup and Liability Disclaimer
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Customer Responsibility:
While we take every precaution to secure your data, data loss can occur during hardware repairs,
component replacements, virus removals, or operating system reinstalls. It is the customer's
sole responsibility to back up all data before surrendering a device for service.
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Liability:
Revo Technologies is not liable for any data loss, corrupted files, or unrecoverable information
that occurs during the diagnostic or repair process.
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How We Use and Share Your Information
We use your information to operate our business, fulfill repairs, and process transactions. We do
not sell your data. We share information only in the following scenarios:
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Parts and Warranty Registration:
When ordering replacement parts or processing manufacturer warranty claims on your behalf, we
may share specific device identifiers (serial numbers, models) along with your name
with
hardware manufacturers and distributors.
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Third-Party Software:
We may use third-party tools, such as Google Analytics on our website or specialized
point-of-sale (POS) and repair ticketing software, to manage your service orders
safely.
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Abandoned Hardware and Data Destruction
Devices left unpaid or uncollected for more than 45 days after service completion will be considered
abandoned in accordance with local laws. Abandoned devices may be sold or recycled to recover repair
and storage costs. Prior to resale or disposal, Revo Technologies will perform a secure, permanent
data wipe to completely destroy all personal information stored on the hardware.
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Data Security
We employ industry-standard physical and digital security measures to protect your data. This
includes secure physical storage for checked-in devices, password-protected diagnostic networks, and
encrypted payment processing.
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Your Data Rights
Depending on your location, you may have specific rights regarding your personal data, including the
right to request access to the data we hold, request corrections to inaccurate data, or request that
we delete your contact information from our marketing databases.
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Contact Us
If you have questions or require more information about our Privacy Policy, do not hesitate to
contact us at
info@revotechnologies.com
info@revotechnologies.com,
(801) 890-5400, or at our store at 139 East 6100 South, Murray, UT
84107.
This document was retrieved from https://revotechnologies.com/privacy-policy at Wed, 01 Jul 2026 21:37:12 +0000.